Discount not applying to Sale Price

Good day, @mrretail!

Please, check your rule appliance step-by-step using this article: https://docs.algolplus.com/algol_pricing/why-the-rule-doesnt-apply/

If you don’t find anything strange, please, submit the ticket to our helpdesk with the screenshots of your rule, your cart and with the submitted our JSON system report.

Thanks @thisisirene that was a very fast response!

I was able to find a setting to enable the discount to apply to the sale price but unfortunately, it doesn’t show the original full price as well i.e., I was hoping it would show the full price crossed out, then the sale price and then the discount (perhaps in the coupon section).

Anyway, no big deal, I will use what it can do instead. I don’t suppose you can tell me if the rule will revert to being a discount for the full price once the sale is over? I have scheduled the sale to finish Jan 1st, and it would be good if I didn’t need to make any further changes when that day arrives.

Thank you,

Bryan

@mrretail, to finish the sale on January 1st at 00:00 (the end of the December 31st and start of the January 1st), please, input the “Date to” in the rule header: https://snipboard.io/TfcA1K.jpg

Unfortunately, there’s no a ready solution for your first purpose with striking the original price instead of the sale.

• This reply was modified 1 year, 2 months ago by thisisirene.

Good day!

As we have not heard back in a long time, I mark this thread as resolved.

Feel free to reach out to us again if you need any help or submit a ticket to our helpdesk.