Need to fix this error

is that message just shows + logo + log_path + ? or you have edited it ?

i haven’t edited anything just shows that error with that path in the error.log

hm , interesting , please provide the report number , you can get it in toolbox -> report -> click “send to LiteSpeed”

How can i contact Litespeed support?? and from where i can get the report number as i have checked the toolbox and there is only system information in Report.

click that button , then it will generate you a 8-letter string like I marked , please share me that string

Report number: TUWWXZYZ

Report date: 12/12/2023 09:22:48

please try add

add_filter( "litespeed_media_ignore_remote_missing_sizes", "__return_true" );

to your theme’s functions.php , see if it helps.

after adding the above recommended line in Themes Functions.php these errors appears in the error.log

[Wed Dec 13 09:31:34.691292 2023] [php:notice] [pid 391616] [client 162.158.22.206:39348] WordPress database error Duplicate entry ‘https://tagertawfeer.online/product/%d8%b9%d8%b1%d8%b6-%d9%82%d8’ for key ‘wp_litespeed_url.url’ for query INSERT INTO wp_litespeed_url SET url=’https://tagertawfeer.online/product/%d8%b9%d8%b1%d8%b6-%d9%82%d8%b7%d8%b9%d8%aa%d9%8a%d9%86-%d8%aa%d8%b1%d8%a7%d8%a8%d9%8a%d8%b2%d8%a9-%d8%ae%d8%b4%d8%a8-%d8%a8%d9%82%d9%88%d8%a7%d8%a6%d9%85-%d9%85%d8%b9%d8%af%d9%86-%d9%84%d9%88%d9%86-2′ made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, wp_ob_end_flush_all, ob_end_flush, LiteSpeed\Core->send_headers_force, apply_filters(‘litespeed_buffer_finalize’), WP_Hook->apply_filters, LiteSpeed\Optimize->finalize, LiteSpeed\Optimize->_optimize, LiteSpeed\Optimize->_build_hash_url, LiteSpeed\Optimizer->serve, LiteSpeed\Data->save_url, referer: https://tagertawfeer.online/
[Wed Dec 13 09:31:35.028216 2023] [php:notice] [pid 391616] [client 162.158.22.206:39348] WordPress database error Duplicate entry ‘https://tagertawfeer.online/product/%d8%b9%d8%b1%d8%b6-%d9%82%d8’ for key ‘wp_litespeed_url.url’ for query INSERT INTO wp_litespeed_url SET url=’https://tagertawfeer.online/product/%d8%b9%d8%b1%d8%b6-%d9%82%d8%b7%d8%b9%d8%aa%d9%8a%d9%86-%d8%aa%d8%b1%d8%a7%d8%a8%d9%8a%d8%b2%d8%a9-%d8%ae%d8%b4%d8%a8-%d8%a8%d9%82%d9%88%d8%a7%d8%a6%d9%85-%d9%85%d8%b9%d8%af%d9%86-%d9%84%d9%88%d9%86-2′ made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, wp_ob_end_flush_all, ob_end_flush, LiteSpeed\Core->send_headers_force, apply_filters(‘litespeed_buffer_finalize’), WP_Hook->apply_filters, LiteSpeed\Optimize->finalize, LiteSpeed\Optimize->_optimize, LiteSpeed\Optimize->_build_hash_url, LiteSpeed\Optimizer->serve, LiteSpeed\Data->save_url, referer: https://tagertawfeer.online/
[Wed Dec 13 09:32:16.707783 2023] [php:error] [pid 392292] [client 172.69.214.44:55574] script ‘/var/www/html/tagertawfeer/wp-aa.php’ not found or unable to stat

please copy these 2 queries here: https://pastebin.ubuntu.com/p/33m346YcHv/

and run them in phpmyadmin -> site’s DB

Done the above steps but still showing the same error in the error.log

hmmm? please make sure you have cleaned up the old log , and these 2 queries did not return any error ?

i cleaned up the errorlog file but after i have added the above 2 queries i can experience errors, also i want to clarify something that i’m using Multisite with 3 subsites Failed to request via WordPress: cURL error 28: Operation timed out after 15002 milliseconds with 0 bytes received [server] https://node117.quic.cloud [service] img_optm Failed to request via WordPress: cURL error 28: Operation timed out after 15001 milliseconds with 0 bytes received [server] https://node119.quic.cloud [service] img_optm Failed to request via WordPress: cURL error 28: SSL connection timeout [server] https://api.quic.cloud [service] d/nodes Cloud Error: Please try after 13s for service d/nodes.

this is the latest error that is showing in the error.log WordPress database error Duplicate entry ‘https://tagertawfeer.online/sa/product-category/%D8%A7%D9%83%D8%’ for key ‘wp_3_litespeed_url.url’

please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will investigate further.

Done

• This reply was modified 11 months, 1 week ago by oneclickstore.