Instagram feed not refreshing

  • Resolved zelimir83

    (@zelimir83)


    1 year, 2 months ago

    My Instagram feed is not refreshing, I have set the update frequency to 30 min and I have cleared the cache but it has not been updated for 10 days.

    I have tried creating a new feed, but the issue still remains.

    I have tried using your support API tool with the end point graph.instagram.com/me, but I recieve following error:

    string(45) “Sorry, this content isn’t available right now”
    NULL

    What should I do?

    Thank you

    ?elimir

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @zelimir83,

    Thank you for contacting us! We’ll be happy to help with this, but we’ll need some additional details to be able to better assist with finding the problem. Could you send us a support request here and be sure to include the System Info from the Help page of the Instagram Feed plugin settings?

    Thanks!
    Louis

    Thread Starter zelimir83

    (@zelimir83)

    Hi, thank you, I have just submitted the ticket on your support platform, I hope the answer comes soon.

    Zelimir

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Instagram feed not refreshing’ is closed to new replies.