dashboard widget no longer updating?

  • Resolved Deleyna

    (@deleyna)


    1 year, 3 months ago

    In the image you use for the header for your plugin, you have a picture of the fabulous dashboard widget that shows the number of each posts that are green, yellow, red, no keyphrase. I’ve used this on other sites and had it work well, but I installed it on a new site and noticed that everything showed up as having no keyphrase. I’ve seen this before with a new install, so I did as I had done before: open each post, let AIOSEO calculate a result, and save. Not entering manual keyphrases, but letting AIOSEO give me that general rank.

    This time, when I went back to the dashboard, everything still showed as no keyphrase. I cleared the cache – same. I went into a couple of posts and entered manual keyphrases, saved, came back to the dashboard and refreshed – still all content shows as having no keyphrase and the pretty graph is not very pretty. (all gray)

    Has the program changed how it works? Or is there something else going on? Any suggestions welcome.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author arnaudbroes

    (@arnaudbroes)

    Hey @deleyna,

    I need to look into the details but we do cache the data behind this for performance reasons and we use our own custom cache table for this. Since a couple of days have passed now, can you check if the results are still stale?

    Thread Starter Deleyna

    (@deleyna)

    Sorry for the slow response – family emergency. Looking at it now, they still seem stale to me. But maybe I’m misunderstanding how it works now?

    When I’ve used it before, just opening an old post, letting it calculate a score, and then saving it caused that post to move into the correct category. I didn’t need to manually enter a focus keyphrase.

    Has that changed? I see 14 posts all with scores. I manually entered 2 keyphrases and those are the only two showing as graded in that home page widget. If I’m making sense?

    Plugin Author arnaudbroes

    (@arnaudbroes)

    Hey @deleyna,

    It still works that way, and what you’re saying definitely makes sense. Do you mind reaching out to us through our Basic Question form? Our support team will be happy to take a closer look to see what is going there.

    Plugin Support Steve M

    (@wpsmort)

    Hi @deleyna,

    We’ve received your contact form submission and are investigating the issue. We’ll respond to you there so I’ll close this forum thread for now.?

Viewing 4 replies - 1 through 4 (of 4 total)
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