Timeouts since latest update

  • Resolved Tamara

    (@tgasselin)


    1 year, 3 months ago

    This has been the best YouTube plugin but I’ve run into a big issue

    After updating to the latest version of WordPress & Feeds for YouTube, I keep getting server timeouts when using any part of WordPress. I completely deactivated each plug-in, and the timeouts (and errors) only occur when this plugin is installed and activated. In looking at my server logs, I see these errors coming up

    [Fri Dec 08 11:27:59 2023] [fastcgi:error] [pid 25641] [mod_fastcgi.c(2305):] [FastCGI: comm with server “…” aborted: read failed] […]
    [Fri Dec 08 11:27:59 2023] [fastcgi:error] [pid 25641] [mod_fastcgi.c(2450):] [FastCGI: incomplete headers (0 bytes) received from server “…”] […]

    Php info is at /phpinfo.php

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @tgasselin,

    Thank you for contacting us and sorry to hear about this problem occurring. We have not received other reports of this issue or seen the same behavior in our testing. Could you send us a support request here so we can do some more in-depth troubleshooting to find what could be causing this?

    Best regards,
    Louis

    Thread Starter Tamara

    (@tgasselin)

    Thank you for the response Louis, I’ve just lodged a support request ??

    Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi Tamara,

    Thank you! I can confirm we received your request and we’ll reach back out to you shortly to assist further via the request.

    Best regards,
    Louis

Viewing 3 replies - 1 through 3 (of 3 total)
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