Filterable Gallery Issues

  • Resolved tracybazzy

    (@tracybazzy)


    1 year, 3 months ago

    I am having two issues with this gallery.
    1. I can only adjust the height of the image ad not the width.

    2. When I select 5 columns accross it still only displays 3. In editig mode it looks like 6, but in publish mode I only see three accross.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi tracybazzy,
    Greetings. Hope you are doing well.

    Regarding your query,
    1. In EA Filterable Gallery, as the image widths are auto-resizable according to the columns count we only have the image height adjustment to avoid image stretching.
    2. It seems a caching issue. Can you please try doing the following: To regenerate assets, you can go to?wp-admin -> Essential Addons?then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot:?https://d.pr/i/iBccDw

    Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools -> General as well. Check out this screenshot: https://d.pr/i/N6WC1d

    If the issue still persists, please try clearing your browser cache (by pressing shift+ctrl+R) or try another browser too.

    Let me know how it goes.
    Thank you.

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hello, tracybazzy,
    Greetings. Hope you are doing well.

    We haven’t heard from you since then. Can you please inform me whether the issue mentioned above is already fixed or not?

    Let us know the update.

    Thank you.
    Have a good day!

Viewing 2 replies - 1 through 2 (of 2 total)
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