Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Niloy

    (@im_niloy)

    Hi,

    It’s possible that there could be an issue with your theme or another plugin causing a conflict with Lightbox or if your site has any jQuery errors.

    How to test for conflicts:

    The best way to determine if a theme and/or plugin is causing the issue is to:

    1. Temporarily switch your theme to WordPress Default theme.
    2. Try to reproduce the problem. If the problem is resolved, it’s a theme conflict. If not, continue to the next steps.
    3. Temporarily deactivate all plugins except WooCommerce.
    4. Try to reproduce the problem again. If the problem is resolved, it’s a plugin conflict. To figure out which plugin is causing the problem, continue to the next step.
    5. Reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    Thanks

    hi Niloy, was not expecting such a fast response.

    I already switched to another plugin and it’s ok.
    Using hello theme + elementor + woocommerce, just started building.

    Plugin Author Niloy

    (@im_niloy)

    Thank you for providing the name of the theme and plugin. We will definitely check it from our end.

Viewing 3 replies - 1 through 3 (of 3 total)
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