My backup restorage not working

  • Resolved syrafly

    (@syrafly)


    11 months, 3 weeks ago

    Hello,

    I tried to restore my backup, it says it cannot be found despite it is well My backup is located in the ‘wp-content/updraft/’ directory on my hosting server.

    Please need urgent help

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Can you try to click on the “Rescan local storage” to refresh the backup list? Do you still see the backup you are trying to restore on the list?

    Thanks,
    Bryle

    Thread Starter syrafly

    (@syrafly)

    Hello Bryle,

    I did and it still says: “This file does not exist locally, and there is no remote storage for this file.”
    Really don’t understand why

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Can you download the backup to your desktop and re-upload to UpdraftPlus “Backup/Restore” tab? After upload test the “Restore” button again if it works this time.

    Thanks,
    Bryle

    Thread Starter syrafly

    (@syrafly)

    i have been able to restore it

    thank you very much for your- help

    Hi, actually I’m having the same problem @bcrodua. It says “This file does not exist locally, and there is no remote storage for this file.”

    I downloaded the zip file from my host to my desktop and manually uploaded the backup to updraftplus. Hit the “restore” button again and it’s still telling me “file does not exist locally, and there is no remote storage for this file.”

    Any help would be great. Thanks so much.

    • This reply was modified 11 months, 3 weeks ago by wilbs59.
Viewing 5 replies - 1 through 5 (of 5 total)
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