Docs template doesn’t override

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  • Plugin Support Saiful Islam

    (@saifislam01)

    Hi @abbelal123,

    I appreciate your detailed explanation of the issue you’re facing with weDocs. I understand that after updating weDocs, your customized template is not working as expected, and the docs template is loading from the plugin folder instead of your theme folder.

    To address this concern, please follow these steps:

    • Please confirm that your customized template is placed in the correct location within your theme.
    • If you are using a child theme, make sure that the customized template is in the same relative path within the child theme.

    Since you are working in a local environment without a live link, going through the above steps should help identify and resolve the issue. If the problem persists, feel free to contact through the website.

    Best regards,

    Thread Starter AB Belal

    (@abbelal123)

    Hi, As you suggested to contact via the website I sent a mail but didn’t get any reply.
    This is my folder structure https://prnt.sc/jXUBqm7Y05Af

    Are there any hidden tricks to solve it without folder structure? It’s working before the update but after the update, it’s not working. My folder structure are same as before and after the update. Can you please tell me what’s the issue?

    • This reply was modified 12 months ago by AB Belal.
    • This reply was modified 12 months ago by AB Belal.
Viewing 2 replies - 1 through 2 (of 2 total)
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