• Resolved HasanAR

    (@hasanar)


    Hi I’ve been using the Bit Integration plugin for WooCommerce with great success. I appreciate the features it provides for sending data to Supabase.

    I’ve encountered a scenario where I’m trying to send a custom field called “PV” to Supabase. Here’s a brief overview of the setup:

    1. I’ve created a custom field named “PV” on the WooCommerce product edit page using ACF plugin.
    2. I’ve implemented custom code to display this “PV” field on both the product page and the order pages. The code correctly calculates and displays the total PV of an order.

    However, when setting up an integration in Bit Integration to send this total PV value to Supabase, I can’t seem to locate the value for PV in the available options for mapping.

    Is it possible to send order custom metadata to 3rd party platform like supabase using bit integrations plugin ?

    fyi. I’ve successfully sent other data such as customer ID and total order price to Supabase using the plugin, so I believe the setup is generally correct.

    Thank you for your time and support.

    Made custom field in ACF plugin

    The custom field there in product page

    The custom field are shown in the order page

    The custom field is there in woocommerce

    I made the integration in bit integration

    I can not find custom order metadata   _order_total_pv 

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter HasanAR

    (@hasanar)

    Hi . can someone help me here please?

    Plugin Support Al Mizan

    (@almizan23)

    Our developer team is working hard to resolve this issue as soon as possible. We will notify you when the issue is resolved.

    Plugin Support Al Mizan

    (@almizan23)

    Hello @hasanar,

    We have addressed the issue concerning WooCommerce custom meta data not being sent to any third-party platform.

    Rest assured, we have acknowledged and resolved this issue in the latest update(1.5.7).

    We sincerely apologize for any inconvenience this may have caused you. Your understanding is greatly appreciated.

    In light of this, we will be closing the support ticket. Please be assured that if you have any more questions or encounter further issues in the future, you are more than welcome to reopen the ticket or start a new one. We are here to assist you.

    Thank you for using our Bit Integrations plugin, and if there’s anything else we can help you with, please feel free to reach out.

    • This reply was modified 11 months ago by Al Mizan.
    Thread Starter HasanAR

    (@hasanar)

    Thank you so much for your reply. I have updated the plugin and I have tried to find the meta data created but could not find it . how can i go about it ?

    Plugin Support Al Mizan

    (@almizan23)


    We are delighted to announce that a new version of Bit Integrations, titled Bit Integrations (v1.5.9 free), is now available. We encourage you to update the plugin to the latest version and test it out.

    In this version, product custom fields will be included in line items. We hope this update resolves the issue you have been experiencing.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Woocommerce custom metadata’ is closed to new replies.