Analytics (Dashboard) not getting any data

  • Resolved mh1web

    (@mh1web)


    11 months, 3 weeks ago

    Hello everyone!
    When i go Rank Math -> Analytics -> Dashboard, the plugin doesn’t pull any data. At first I thought it would need some time, but the website’s running since 2 months. In the meantime I have built another website, also with Rank Math, and there this is working fine.

    This is the 2+ months old site. Any idea on how to fix that?

    Thanks! Regards,
    MH

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @mh1web,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    There could be analytics data there but it appears the actual page is struggling to load.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how that goes. Looking forward to helping you.

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello,

    Assuming you are using the latest version of all the plugins, themes & WordPress and the issue is resolved, we are closing this support topic.
    If that is not the case, feel free to open a new support topic or reply to this one, and we will be more than happy to assist.

    Looking forward to helping you. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Analytics (Dashboard) not getting any data’ is closed to new replies.

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