Template not saving

  • Resolved zulusax

    (@zulusax)


    12 months ago

    Hi,

    i try to change the Default Form Template or create a new one, but when i click the “Save form templates” button, nothing is happening.
    I already waited a while, after clicking, but nothing gets saved.
    When i go to another site on the dashboard and come back, the changes are gone.

    Any help or ideas, please?

    Edit:
    i tried to add a field in a single ad by going to:
    All Ads->Edit->Application Form Builder->Add Field…
    and when i add a field, the UPDATE Button is not working, too!
    If i only change some text, its working fine, but in the moment i add a new field, its not working anymore.

    Cheers
    Alex

    • This topic was modified 12 months ago by zulusax.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Farhan Noor

    (@farhannoor)

    Hi Alex,
    We’ve tested plugin as per your instructions but it went very well for us. This might be an issue on your website due to some plugin or a theme conflict. You need to rule out plugin & theme conflicts by following these instructions:

    To rule out plugin related conflicts, deactivate all plugins except ApplyOnline plugin. If it resolves the problem then a deactivated plugin conflicted with the ApplyOnline plugin. You should activate all plugins one by one & keep testing above scenario. This is how you will figure out conflicting plugin.

    Your active theme might have conflict with the ApplyOnline plugin. Try switching to a default WordPress theme to rule out theme related conflicts.

    I hope you will figure out root cause of the issue very soon.

    Best
    Farhan

    Plugin Author Farhan Noor

    (@farhannoor)

    Hi,
    We haven’t heard back from you in a while, so I’m going to mark this as resolved. We are here if you are ready to continue.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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