SG Optimizer doesn’t purge the caches automatically

  • Resolved kt77

    (@kt77)


    12 months ago

    Recently, just updated SG optimizer to 7.4.4 & noticed that it doesn’t purge the cache automatically although it been set to automatically in SG optimizer cache dashboard. That cause it to do manually purge caches when there is or are new revisions done in Elementor or Woocommerce. Appreciated your kind assistance on this matter. Btw, I hosted my website in SG. Thanks

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  • Plugin Support Gergana Petrova

    (@gpetrova)

    Hello @kt77,

    When the Automatic Purge feature is enabled, the plugin starts monitoring the WordPress hooks and it will either purge the entire page cache or perform a partial purge (depending on the changes made and the hooks being triggered).

    Please consider reaching our Support team from your SiteGround’s Client Area providing us with detailed instructions on how to recreate the issue, so the case can be further investigated.

    Best Regards,
    Gergana Petrova

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