There are no payment methods available

Same error mate. It seems like something serious going on in woocommerce plugin

Alguma solu??o?

Hi @maygod,

I had a Wodpress website with WooCommerce and Mercado Pago as a payment checkout, it turns out there was an update on WooCommerce on the 16th and the payment methods disappeared, I tried everything to get back and nothing, I redid the website, I did reboot on the host server, reset the SSL certificates, and nothing. Only the message “There are no payment methods available. This could be a mistake on our side. Please contact us if you need help finalizing your order.”

From what I understand, you’re experiencing issues with your payment methods disappearing after a recent WooCommerce update. Specifically, you’ve mentioned that you were using the Mercado Pago payment checkout and it’s no longer available.

Firstly, I would like to clarify if you’re using the Block-Based Checkout with the Checkout Block. If this is the case, please be aware that the ‘Mercado Pago payments for WooCommerce By Mercado Pago‘ payment gateway is currently not compatible with the Cart and Checkout Blocks. You can verify this by checking the list of supported payment gateways for our Cart and Checkout Blocks here: ?? Cart and Checkout Blocks: Supported Payment Gateway.

As a solution, since the Mercado Pago payment gateway isn’t supported, you might need to switch to using the [woocommerce_checkout] shortcode.

Alternatively, you can also consider using a supported payment gateway such as WooPayments. This is a fully integrated payment solution that accepts credit/debit cards and local payment options without any setup or monthly fees. You can find more information on the WooPayments payment gateway and how to set it up in our ?? WooPayments Documentation.

If these steps do not resolve the issue, it would be helpful if you could share your site’s System Status with us. This will give us a better understanding of your site’s setup and help us diagnose the problem. You can find this in your WooCommerce dashboard under WooCommerce > Status. Select ‘Get system report‘ and then ‘Copy for support‘.

Additionally, if there are any fatal error logs, it would be great if you could share those with us as well. You can find these under WooCommerce > Status > Logs.

Once you’ve gathered this information, please paste it inside a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.

Thank you for your patience and cooperation. We’re here to assist you and get this issue resolved as soon as possible.

Hi @kelixirr, @regisam,

From what I understand, you’re also experiencing the same issue where your payment methods have disappeared after a recent WooCommerce update. I’m sorry to hear about the trouble this has caused and I’m here to help.

Given that each site setup is unique, and to ensure we adhere to our ?? forum’s best practices, could you kindly initiate a ?? new topic in our support forum? This approach helps us zero in on your specific issue and allows other users facing a similar problem to easily find and benefit from the discussion.

In your new topic, could you please provide as much detail as possible? This might include screenshots, error messages, payment gateways you’re using and the checkout method you’ve set up, the steps you’ve already taken to try to resolve the issue, and any other information you think might be relevant.

You can use https://snipboard.io to share screenshots. Just follow the instructions on the page and paste the URL in your reply.

Thank you for your understanding and cooperation. We look forward to assisting you further on the new topic.