My Paystack Plugin Autocompletes My Plugin

  • Resolved adanuella007

    (@adanuella007)


    1 year, 3 months ago

    I have an issuer where my order status is automatically changed from “processing” to “completed”, even though products on my site are not virtual or downloadable. This means that when customers place an order, it immediately changes the status to “Completed” even before I ship their items.

    I suspect this issue is from the Paystack Plugin because it does not happen when I use the “Cash on Delivery” Payment Option. How can I resolve this, please? Is there a setting feature I need to activate so it can stay in “Processing”? I want to be able to change it to “Completed” only after a customer has received their order.

    • This topic was modified 1 year, 3 months ago by adanuella007.
Viewing 1 replies (of 1 total)
  • Plugin Author Tunbosun Ayinla

    (@tubiz)

    There is an checkbox on the settings page to automatically mark order as completed.

    You will need to uncheck this to stop the orders from being marked as completed once payment is made.

Viewing 1 replies (of 1 total)
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