ReferenceError: lodash is not defined

@ifso I have archived your reply and temporarily flagged your account as a precaution. Please do not ask any forum user for access to their site. That is not permitted.

Please reply here that you understand and will not repeat that.

While I know you have the best of intentions, it’s forum policy that you not ask users for admin or server access. Users on the forums aren’t your customers, they’re your open source collaborators, and requesting that kind of access can put you and them at high risk.

If they are paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums.

Thankfully are other ways to get information you need:

• Ask the user to install the Health Check plugin and get the data that way.
• Ask for a link to the https://pastebin.com/ or https://gist.github.com log of the user’s web server error log.
• Ask the user to create and post a link to their phpinfo(); output.
• Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
• Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again (the Health Check plugin can do this without impacting any site vistors).
• Ask the user for the step-by-step directions on how they can reproduce the problem.

You get the idea.

We know volunteer support is not easy, and this guideline can feel needlessly restrictive. It’s actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, it’s difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline.

When you help users here and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves. That’s how we get the next generation of developers.

I understad and wil not repeat that.

Unfortunetly I can’t give admin access because the website is from the company I work for. But the problem happened when I updated my WordPress to the new version.

I was able to temporarily solve the problem by just commenting the lines where the “ifso-standalone-conditions-gutenberg-block” where required in the “class-if-so.php” file (if-so/includes folder).

I don’t know why that happened but I guess WordPress might have changed some dependecies that could break the lodash instance in your plugin.

Hi Marcus,

We have just released a new version that we believe includes a fix for this problem. Please let us know if it hasn’t addressed the issue.

Hi there, now it’s working fine. I’m gonna mark this as resolved, thank you guys!!