multisite: Cannot load configuration.

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  • Plugin Author echoplugins

    (@echoplugins)

    Hi

    We have attempted to contact you through our ticket system; however, it seems that an incorrect email address was provided, resulting in email bounces. Kindly consider resubmitting your ticket with the accurate email information to further investigation into your inquiry.

    https://www.echoknowledgebase.com/technical-support/

    Thank you ,
    Dave.

    Thread Starter huntersbest

    (@huntersbest)

    Thank you for coming back to me – I will so so immediately

    I did and got the confirmation right away.

    Thread Starter huntersbest

    (@huntersbest)

    Thanks for the fast help and information!

    For anyone else encountering this problem on a multisite setting.

    1. Install KB but keep it deactivated network-wide or deactivate KB network-wide if already installed.
    2. Only then create sub sites
    3. Activate KB on each sub site individually

    Please adhere religiously to the order above, because if you had KB activated network-wide before creating a sub site, the plugin configuration will not work on the sub-site!

Viewing 3 replies - 1 through 3 (of 3 total)
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