• Resolved jesska

    (@jesska)


    Hey guys

    Loveeeee the plugin! It is amazing and so easy to set up.

    Is there an option (I may have missed it), but if I add 2 products to card, the shipping calculator from Aust post only calculates 1 product. E.G. $15.00. When really it should count both weights and sizes of the items and bundle the price?

    Thanks ??

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  • Plugin Support WojtekPS

    (@wojtekpyrgies)


    Hi @jesska,

    Thanks for reaching us and we appreciate that you like our plugin.

    The shipping rates are calculated based on the package dimensions and weight. To get a rate calculation you must enter the default package?Length,?Width, and?Height?in the Australia Post Live Rates shipping method setting page. In the free version of the plugin, these dimensions represent your default package size and it’s always used for calculation.

    In the same section, you need to enter the?Default weight?for each package.?

    If the individual product’s weight has not been entered in the?WooCommerce Product data → Shipping → Weight?field for each of the products in your shop, the?Default weight?value will be used for the Australia Post API to be able to calculate the shipping rates.?

    If the weight of the products is entered, the total weight of the products in the cart will be used for the Australia Post rates calculation.?

    Please, keep in mind that increasing the weight of the package (adding another product to the cart) will not always result in higher shipping rates.

    You can compare the costs calculated by the plugin with the Australia Post calculator. To do that enter “From” and “To” postcodes and your default package dimensions and weight here:

    https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

    Let me know if you have any additional questions.?

    Regards,

    Wojtek?

    Plugin Support WojtekPS

    (@wojtekpyrgies)

    As we haven’t got any replies, I’m marking this topic as resolved for now.

Viewing 2 replies - 1 through 2 (of 2 total)
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