• Resolved Renan Rosa Meneguci

    (@renangeographia)


    status:

    *System was not able to complete the payment. Invalid currency received. Expected BRL, got .*

    does it a premium feature support other currencies?

    It charges the customer but not delivery the digital files.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author mra13

    (@mra13)

    If you go to the plugins menu in your admin dashboard, what version number do you see for this plugin? I just want to make sure that the site is using the latest version (as of now it should be v2.0.81).

    Is the product that you are having issue with a donation type product? If it is, did you enable the following feature in this product?
    Allow customers to specify currency

    This combination may cause an issue if it is not matching with the one set in the general settings menu. Post a link to the page where you have the product so we can inspect couple more things.

    • This reply was modified 1 year ago by mra13.
    Thread Starter Renan Rosa Meneguci

    (@renangeographia)

    Hi mra13!
    The plugin was updated OK!

    The case was, I tried cache and WPforms conflict, was OK too.

    Then I tried to Enable the PHP script fix. It seems that was the PHP unable/disable.

    Then now it works!

    Thanks!

    I’m gonna check the premium features of the plugin, it worked fine.

    Plugin Support mbrsolution

    (@mbrsolution)

    Thank you for reporting back and letting us know that it is fixed now. Enjoy the plugin.

    Kind regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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