SVG file upload fails

  • Resolved takahashi0206

    (@takahashi0206)


    1 year ago

    When uploading SVGs with Filester, it seems that the first line of the SVG file must be left blank or have <?xml version="1.0" encoding="UTF-8"?> otherwise, the upload fails. Is there a way to prevent this failure?

    For reference, I’ve confirmed that the regular WordPress media upload works even if the first line isn’t blank.

    Additionally, I’ve tried the following:

    • Adding to the mime type
    • Installing “SVG Support” and “Safe SVG”
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mialewp

    (@mialewp)

    Hi @takahashi0206

    Thanks for contacting us.

    Please check if you have allowed the .svg file can be uploaded in your setting https://tppr.me/aNvb7

    Best regards,

    Mia

    Thread Starter takahashi0206

    (@takahashi0206)

    Thanks for the reply.

    I apologize for not mentioning earlier, but I do allow SVG uploads.
    In fact, I’ve confirmed that it can be uploaded when the first line is blank.

    Enter file extensions which user can be Uploaded:
    .php,.css,.html,.js,.jpg,.png,.gif,.webp,.txt,.svg

    Plugin Support mialewp

    (@mialewp)

    Hi @takahashi0206,

    Thanks for your feedback.

    Can you reach out technical support via ninjateam.org/support?

    We would like to check further on that if it’s possible.

    Best regards,

    Mia

    Plugin Support mialewp

    (@mialewp)

    Hi @takahashi0206,

    Good day!

    As we have fixed the issue via email, so we would like to mark this topic as resolved.

    If you have any further questions, feel free to contact us.

    Best regards,

    Mia

Viewing 4 replies - 1 through 4 (of 4 total)
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