Cart issue

  • Resolved Mo

    (@gs1623)


    1 year, 1 month ago

    I have noticed that products cannot be added to the cart without accepting the cookie. So, how do I fix this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @gs1623,

    Greetings from CookieYes!

    Issue seems to be related with the blocking of WooCommerce cookies by our plugin. To make this work before consent, you should make these cookies as necessary.

    While moving cookies to Necessary category, please make sure that it doesn’t store any personal information of the visitors. Also consider seeking legal advice to ensure you’re meeting your obligations under GDPR and other relevant regulations.

    Thread Starter Mo

    (@gs1623)

    Yes, you are correct.

    Upon closer inspection, I discovered that I had not categorised one of the WooCommerce cookies correctly.

    After properly categorising all cookies, the issue was resolved.

    I appreciate the advice and I understand my responsibilities, so I will ensure that the cookies do not store personal information without consent.

    I will consult with WooCommerce and my legal advisor if necessary.

    Now that the issue is resolved, I will mark the thread as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Cart issue’ is closed to new replies.
  • In: Plugins
  • 2 replies
  • 2 participants
  • Last reply from: Mo
  • Last activity: 1 year ago
  • Status: resolved