Buttons don’t work

  • Resolved Luis Colome

    (@luiscolome)


    1 year, 4 months ago

    Hi there,

    I’ve used this plugin many times, but in this landing I’m creating, they seem to be not working for some reason and I can’t figure out why.

    I’ve checked the error log, but nothing is there.

    I also check the browser console to see if there is an error related, but nothing.

    The plugin is successfully connected to the Mailchimp account (I can see the lists), and shortcodes are working just fine.

    We would appreciate any help.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    When I click on the button, an error is generated in the browser console. You can check it at https://www.dropbox.com/scl/fi/9fg17ysl6aadwst530vy1/Screenshot-2023-10-31-at-6.15.01-PM.png?rlkey=3lw6uqtn09wpqyfb3conf7wdk&dl=0.

    This is related to some plugin called HSForms. If you have such a plugin, please deactivate it temporarily and test if our form works.

    Thread Starter Luis Colome

    (@luiscolome)

    Hi Harish,

    Thanks for the answer. I don’t understand why I couldn’t see that in my browser console.

    That form plugin is been disable, I think. There was a Hubspot forms installed, but forms are still not working.

    Could you see anything else on your browser’s console?

    Thanks,

    Luis

    Plugin Contributor Lap

    (@lapzor)

    I think it’s angular.js that is capturing the button click and preventing the form from submitting normally.

    You can try adding “ng-non-bindable” to the button and see if that fixes it?

    Thread Starter Luis Colome

    (@luiscolome)

    Hi Lap,

    I did it, but it didn’t work. I could see the class ng-submitted when I click the button, but there is no subscription.

    <input type="submit" value="SAVE $150" class="ng-non-bindable" ng-non-bindable="">

    Plugin Contributor Lap

    (@lapzor)

    Is your theme a custom developed theme? Maybe you can ask the theme developer what attribute or class to add either to the form or the submit button to make angular ignore the form so that it can work as a normal form again.

    Thread Starter Luis Colome

    (@luiscolome)

    I thin it is. I’m just working on the landing, but I don’t really know the site and I don’t have full access.

    Ok, I’ll do that. I’ll keep you posted.

    Thanks a million!

    Thread Starter Luis Colome

    (@luiscolome)

    I couldn’t make it work. I got no answer from the developers.

    I’m afraid the client decided to move to Gravity Forms, which we know it works because it’s setup on other pages.

    Thanks million for your help!!

Viewing 7 replies - 1 through 7 (of 7 total)
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