• Resolved carbon

    (@carbondash)


    When I click on jump logic, I only have two options: Always jump to: next block, or default thank you screen.

    I tried clicking on everything and can’t find a way to jump from individual questions, despite having a form with 20+ questions.

    Those 20 questions aren’t appearing anywhere.

    Please help asap.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor QuillForms

    (@quillforms)

    Hello @carbondash,

    Thanks for reaching out.

    Please note that the jump logic should be used to jump from a step to another step.
    If you gather all questions in one group, then jump logic won’t work because you have only one step.
    Please view this tutorial to know how jump logic works: https://quillforms.com/docs/jump-logic/

    Thread Starter carbon

    (@carbondash)

    Yeah I looked at that section of the documentation, it is inadequate.

    It literally doesn’t say what you just said.

    And I tried removing groups and the welcome screen (which makes my form look very basic and ugly) and I still only get ‘Always jump to’ as the only option available.

    Please tell me exact steps to make one question appear or not appear based on a dropdown response from a previous question.

    Plugin Contributor QuillForms

    (@quillforms)

    Have you watched this video?
    To add a new logic rule, you have to grab the plus icon from the question you want to jump from towards the question you want to jump to.
    You don’t have to remove the welcome screen.
    Also you can still use the group block but if you want to jump from question to another, you shouldn’t have both questions in same group because jump logic can’t work in group children. You can jump from a group to another group or from a question (not inside a group) to another.
    Please let me know if this is clear or we can schedule a Zoom meeting to explain more.

    Best,
    Quill Forms Team

    Thread Starter carbon

    (@carbondash)

    Yes I have watched that video, but I still don’t have access to adding jump logic when I have a welcome screen added. Can we schedule a zoom call please.

    Plugin Contributor QuillForms

    (@quillforms)

    The welcome screen doesn’t support jump logic. Any other questions support it. Can you explain your use case via email to [email protected]

    Plugin Contributor QuillForms

    (@quillforms)

    We didn’t receive any email regarding this issue, so, we are closing it temporarily.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Jump logic not working – ‘jump to next block’ only option’ is closed to new replies.