Error Updating

  • Resolved dglick5

    (@dglick5)


    1 year, 4 months ago

    Oct 28 2023 14:06:37: Error occurred while updating SpamFireWall local base. Exception: Files download not completed. in /home/stpeterb/public_html/wp-content/plugins/cleantalk-spam-protect/lib/Cleantalk/ApbctWP/Firewall/SFWUpdateHelper.php:419 Stack trace: #0 /home/stpeterb/public_html/wp-content/plugins/cleantalk-spam-protect/cleantalk.php(1181): Cleantalk\ApbctWP\Firewall\SFWUpdateHelper::directUpdate() #1 /home/stpeterb/public_html/wp-content/plugins/cleantalk-spam-protect/inc/cleantalk-settings.php(2612): apbct_sfw_update__init(5) #2 /home/stpeterb/public_html/wp-includes/class-wp-hook.php(310): apbct_settings__sync(”) #3 /home/stpeterb/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(”, Array) #4 /home/stpeterb/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #5 /home/stpeterb/public_html/wp-admin/admin-ajax.php(188): do_action(‘wp_ajax_apbct_s…’) #6 {main}

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support katereji

    (@katereji)

    Hello.

    1. Please click the “Synchronize with Cloud” button in the plugin settings, wait until the rotating icon disappears, and refresh the page.
    2. If it didn’t help, try reactivating the plugin by clearing all its data in the database:
    – WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings → enable the “Complete Deactivation” option → Save Changes.
    – WordPress Admin Page → Plugins → Installed plugins → Anti-Spam by CleanTalk → Deactivate and then Activate → Insert your Access Key in the plugin settings.?

    Did it help?

    Yes, @katereji, it worked.

    Plugin Support katereji

    (@katereji)

    Glad to know! Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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