No Products Visible!!!

  • Resolved ombotanical

    (@ombotanical)


    1 year, 1 month ago

    We recently installed Wordfence which appears to be working properly.

    During a sale this weekend a client identified that products are not showing on mobile and that categories are empty.

    As a test I removed a category from ONE product and readded it.

    Now the desktop site is void of all products. Not only can you not visit categories, but if you visit published pages they read NO RESULTS FOUND.

    Please help!!!

    The page I need help with: [log in to see the link]

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  • Mirko P.

    (@rainfallnixfig)

    Hi @ombotanical 👋

    Apologies for the delayed response.

    products are not showing on mobile and that categories are empty.

    I visited your website https://www.ombotanical.com/ and noticed that the shop page is currently visible in both desktop and mobile mode.

    I can also view one of the categories (Discoloration) filled with products without any problems. The issue appears to have been resolved in the meantime.

    Feel free to reach out if you need further assistance.

    Cheers.

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