this coupon not applicable so selected shipping method

Hi @wcitg,

Greetings from WebToffee support.

To help us better understand the issue, please share the screenshots of the coupon edit pages and the URL of the eligible products.

Awaiting your response.

I figured it out. I needed to enable free shipping option in the shipping zone. Appreciate your response though. Be well…

Hi @wcitg,

Thanks for getting back to us.

We are happy to know that you were able to configure the coupon and it is working as expected.
Feel free to reach out to us if you need assistance with the plugin in future, always happy to help.

If you are satisfied with the?Smart Coupons for WooCommerce ?plugin, please leave us a?review here. Your positive feedback is a motivation to our team and gives us the strength to go forward. Thanks in advance!??

Hi,

I’m also having a similar problem with coupons. When I try to apply a first purchase coupon “primeiracompra” I have this message: “This coupon is not valid for selected shipping method.”

I tried everything but can’t find a solution.

Can you help with that?

Website: vipelle.com.br

Thanks

Tiago

Hi @tiagorodriguesweb,

Greetings from WebToffee Support!

Thank you for reaching out to us regarding the issue you have experienced.

In order for us to better understand the issue, could you please share screenshots of the coupon edit pages for the ‘primeiracompra’ coupon you have created? This will help us gain a better understanding of the coupon configuration.

Furthermore, providing the WooCommerce System Status report could help us further investigate the issue. You can access the System Status report in WooCommerce by navigating to WooCommerce -> Status -> Get system status report. This report provides details about your site environment and configurations.

You can share this required information with us through this link. Once we have this information, we’ll be better equipped to diagnose the issue and provide you with a solution.

Looking forward to your response.