Send recovery emails only to new customers

  • Resolved tazzzman

    (@tazzzman)


    1 year ago

    Do you have the possibility to send recovery emails for abandoned cartss only to new customers?
    How would this be done?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support dominikl65

    (@dominikl65)

    Hi,

    May I ask you what you mean by new users? Those who have not yet made a purchase or those who have recently created an account, or maybe you mean something else?

    Thread Starter tazzzman

    (@tazzzman)

    That is, trigger recovery emails only in those cases in which a new customer did not complete the purchase.
    For the rest of the users, these recovery mailings should not be triggered in my case.

    Plugin Support dominikl65

    (@dominikl65)

    Hi,

    I apologize for the long waiting time.
    Unfortunately, this cannot be done at present – however, in the PRO version (Advanced Filters) there is access to the Customer – Total Spent filter, which will allow you to target customers who have not yet bought anything in the shop.

    Plugin Support damianmachnik

    (@damianmachnik)

    Hi there,

    I’m closing this thread for now. Your idea – sending recovery emails to new customers only was added to our backlog. We’ll notify you once it will be released.

    Thank you for your valuable feedback!

Viewing 4 replies - 1 through 4 (of 4 total)
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