• Resolved ChasBiaggi

    (@chasbiaggi)


    Hi

    My Yoast SEO is “frozen”. Meaning I cannot write or overwrite anything. Like Focus Keyphrase, Metadescription etc. I cannot even hop between the tabs “SEO, Readibility, Schema, Social”.

    Especially annoying, since I cloned this post from a previous one and cannot overwrite the old info, which does not stay in relation to this new post.

    So happy if someone could help.
    Kindly, Charles

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    Hello Charles,

    I’m sorry that you have experienced a blank meta box. A blank meta box issue occurs due to a JavaScript conflict. We’d like you to perform a conflict check to help us determine the next steps while saving you time.

    Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Twenty-Two.

    Please test this on your development or staging site if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin has a troubleshooting mode, which does not affect normal visitors to your site.

    If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts

    If you feel uncomfortable doing this yourself or if this does not solve your issue, our Yoast SEO Premium plugin comes with one year of (technical) support.

    • This reply was modified 1 year, 4 months ago by Maybellyne.
    Thread Starter ChasBiaggi

    (@chasbiaggi)

    Hi, ok I will get SEO premium in that case. I want someone to solve it for me.

    thanks alot, Charles

Viewing 2 replies - 1 through 2 (of 2 total)
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