BEWARE – SPAMS YOUR EMAIL ACCOUNT

  • Plugin harvests your private data.

    Within seconds of installing this plugin, I received an email from the developers. The plugin scraped my email address from the wordpress admin settings, automatically added me to a list then spammed my inbox.

    EDIT:
    The plugin also collects your customer’s data. Customer’s reporting being spammed by the plugin.

    • This topic was modified 1 year, 1 month ago by sb1202. Reason: Update
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jessie

    (@ppjessie)

    Hi sb1202,

    This is ParcelPanel product manager Lawely (Jessie will help reply for now), I sincerely apologize for the unpleasant experience you had with our plugin. Your privacy and satisfaction are of utmost importance to us, and we take your concerns seriously.

    Plugin Collects Your Private Data and Sends Spam Emails:
    I understand your concerns about the plugin collecting private data and sending spam emails.
    We have download prompts and links to our privacy policy in the plugin description, Installation page, and on our official website. It appears that our notifications might not have been clear enough, and we are committed to making immediate improvements in this regard.

    All the information we collect, such as website URLs and email addresses from WP admin settings, is sourced from WP or WC official APIs. We use this data to enhance our services for all users. Some of this information is necessary for the plugin to function, and without it, users would be unable to utilize our plugin. I want to assure you that we encrypt this data to protect it. We are fully compliant with GDPR regulations.

    Regarding the “spam email” you received, it appears to be our welcome email. The purpose of this email is to provide guidance and instructions for first-time users of our plugin. These emails are designed to assist users in getting started and are not intended to be intrusive. Here is a sample of the email:

    Plugin Collects Customer Data and Sends Spam Emails:
    I want to clarify that our plugin does not collect any customer data from you (Even if it does, there will be strong hints), let alone send spam emails. If your customers have received any suspicious emails that you suspect might be from us, please provide relevant screenshots or information. We will investigate the matter promptly.

    If you have any further questions or concerns, please feel free to contact us anytime. We are here to assist and ensure your experience with our plugin is secure and satisfactory.

    Best regards,
    ParcelPanel order tracking
    Lawely

    Thread Starter sb1202

    (@sb1202)


    Anybody can stick a privacy policy on their website and claim to be compliant with the GDPR.

    The GDPR is absolutely clear – consent must be freely given, specific, informed and unambiguous. The option to consent must be clearly displayed and documentary evidence of consent must be kept.

    Therefore, your plugin should provide an opt-in process during setup. Your plugn didn’t do anything of the kind. It sneaked around my private dashboard, scraped my email and spammed – without my knowledge or consent.

    That is 100% not complaint with the GDPR

    kriss87123

    (@kriss87123)

    DSGVO illegal way!

Viewing 3 replies - 1 through 3 (of 3 total)
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