Request for Paytm Plugin Support – jQuery Error Affecting Order Details Page

  • Dear Paytm Plugin Support Team,

    I hope this message finds you well. We are writing to request your assistance with a technical issue that we have encountered while using the Paytm payment gateway plugin.

    Upon inspecting the Paytm payment gateway plugin, we have identified a critical jQuery error on our order details page. This error is currently affecting the functionality of our “Add Tracking” widget by Advance Shipment Tracking Plugin, causing disruptions in our workflow and hindering our ability to provide timely and efficient services to our customers.

    To provide you with more information, the error seems to be specific to the integration of the Paytm plugin and its interaction with jQuery. We believe it may be related to the handling of order details and payment information. This issue has a direct impact on our operations, and we are eager to resolve it as quickly as possible.

    To help you pinpoint this issue, we kindly request that you examine the error in your browser’s console while navigating to the order details page in our system. This will allow you to observe the specific error messages and diagnose the problem more effectively.

    In light of the above, we kindly recommend reaching out to your technical support team to address and rectify this issue. We understand the importance of a swift resolution and are eager to collaborate with you to resolve this matter promptly.

    Your support in this regard is greatly appreciated, as we rely on the Paytm payment gateway plugin for seamless transaction processing. Timely assistance will ensure that we can continue providing high-quality service to our customers without any disruptions.

    If you require any additional information or access to our system for troubleshooting, please let us know, and we will be more than willing to assist you in any way possible.

    We eagerly await your response and assistance in resolving this matter. Please feel free to contact us or reply to this support request at your earliest convenience.

    Thank you for your prompt attention to this issue, and we look forward to a quick resolution.

    • This topic was modified 1 year, 4 months ago by jigu1232.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author integrationdevpaytm

    (@integrationdevpaytm)

    Dear jigu1232,

    Thank you for reaching out to us and for your interest in our plugin.
    Please share some screenshots of the errors you are getting in your browser console.

    As we always try to create the plugin which is free from errors and confliction. We will be happy to resolve the issue faced by you due to Paytm plugin. 

    Best regards,
    Team Paytm – PG

Viewing 1 replies (of 1 total)
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