• Resolved Fanaticweb

    (@fanaticweb)


    Hello,

    I just installed WP Code and was looking for a specific snippet “Disable email notifications for plugin updates”, couldn’t find it in the default list so I opted to register for the WPCode Library, connected and verified my website, then poof… “We encountered a problem loading the Snippet Library items, please try again later.” ??

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Mircea Sandu

    (@gripgrip)

    Hi @fanaticweb,

    I’m sorry you ran into that issue – that should be temporary and in 10 minutes you should be able to try again. That can happen sometimes if the request to load the library items times out and the snippets were not correctly saved.

    Thread Starter Fanaticweb

    (@fanaticweb)

    Hi Mircea, thank you for the prompt response, I’ll give it time in that case, was wondering if the plugin Wordfence was interfering and blocking backend access through the firewall.

    I’ll update this ticket accordingly.

    Thread Starter Fanaticweb

    (@fanaticweb)

    @gripgrip I uninstalled WPCode > Deleted WPCode > cleared cache and cookies > reinstalled WPCode > Accessed Snippets > Noticed “Display a message after the 1st paragraph of posts” still populated a message I had activated prior

    Went back to Library > Error persisting “We encountered a problem loading the Snippet Library items, please try again later”

    Does WPCode retain entries in the Database despite deleting the plugin?
    Any recommendations for the missing Library content or is this still propagation?

    Plugin Author Mircea Sandu

    (@gripgrip)

    Hi @fanaticweb,

    Yes, WPCode does not delete the snippets on uninstall to avoid situations where you might lose your snippets.

    Regarding the library – that should load ok unless there is something blocking the request like you initially suspected. I checked again and the snippets are loading ok for me, can you please try disconnecting from the library from the WPCode settings page and the connecting again?

    Thread Starter Fanaticweb

    (@fanaticweb)

    Disconnecting and Reconnecting to the Library fixed it ??
    I’m gonna test the rest of the functions now, thank you so much @gripgrip for the prompt follwup ??

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Snippet library vanished after registration’ is closed to new replies.