Bug with Facebook videos

  • Resolved emtv

    (@emtv)


    1 year, 5 months ago

    Hello and thanks for this nice plugin.

    However, I encounter a bug : when clicking on a facebook video, instead of playing at once, the video item duplicates on top of the one I clicked, and this one will play if I click on it. (See third post on linked page)

    I would like the video to start playing directly, is it possible ?

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support slickchris

    (@slickchris)

    Hi @emtv,

    Thanks for contacting us. The issue could be many things. It could be your page builder, theme, or widget settings affecting the feed. Or something else. To help us debug, we will need some more info. We see that you have opened three separate forum tickets. We ask the same for each.?

    In your WordPress dashboard, go to FT Social > Feeds then click on the feed that you are having the issue with.

    Then, in that feed’s settings, click the blue support beacon at the bottom right, click “Ask” (on the top right) and fill out the rest of the support ticket. This procedure will send us any/all of the feed info for us to be able to help debug your issue.

    Cheers,
    The SlickRemix Team

Viewing 1 replies (of 1 total)
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