“No” Refund Policy

  • Normally I’m not the guy writing stuff like this… but in this case you better be cautious. After a couple of days of in-depth testing I realized that it’s not going to be my pick. Since they say on their pages that they offer a 14-day money-back guarantee, I wanted to make use of it… Turns out they simply declined my request. First time that I experience something like that.

    • This topic was modified 1 year, 1 month ago by chris15326.
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  • Plugin Support Md Abdullah Al Arif

    (@faithcoder)

    Hi @chris15326 ,

    We have a 14-day money-back guarantee according to our Refund Policy (screenshot). We replied to your every single query since the purchase and never encountered any issues at all.

    We sent you the refund policy and you’re aware that it’s beyond our policy if “you simply change your mind.” (screenshot).

    After that, you requested to cancel the subscription instead of the refund. We’ve already canceled your subscription and informed you respectively.

    Still, we are happy to help. I hope you will rethink the review. A one-star review can directly affect the reputation. We expect your gracious cooperation in this matter.

    Best Regards,
    Arif

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