Trouble with donation shortcode

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  • Plugin Author WPCharitable

    (@wpcharitable)

    @timothyrobinson thanks for reaching out.

    First, let’s confirm it’s not a theme issue – does switching to a default WordPress theme make any difference (after clearing cache, etc.)?

    The donation receipt page usually provides input after testing donation forms, not directly so as a next step you can share with us the steps to reproduce what you see on the site (and perhaps turn on test mode of make offline donations available) that would be great.

    If you also want to activate debugging (WP_DEBUG and WP_DEBUG_LOG) and see if anything shows up in the logs when you follow your steps that might be potentially helpful. Thanks!

    Thread Starter timothyrobinson

    (@timothyrobinson)

    Thanks for the quick reply! Let me get to work on these suggestions and then I’ll double back to report.

    Plugin Author WPCharitable

    (@wpcharitable)

    I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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