USPS Flat Rate Options

  • Resolved autopot

    (@autopot)


    1 year, 1 month ago

    Is it possible to remove flat rate shipping as an option after a certain weight limit is reached or what is the dim limit for items before it’s removed? I am testing this plugin and I have multiple items that each weigh 3 lbs and measure 3″ x 3″ x 9″. When I add one of them to the cart, flat rate is a great option. However, when I add 5 to the cart, the total weight would be 15 lbs and there’s no way that 5 of them would fit in a flat rate envelope yet it is still being shown as an option. Moreover, when I add a larger item to the cart, which ships in a box that is 16″ x 16″ x 24″ and weighs 15 lbs, flat rate envelope is still being shown as an option. I need to figure out how to not have it be an option for ordering multiples of a single item or larger items.

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  • Plugin Support Piotrek Bodera

    (@nerdontour)

    Hi @autopot,

    Thanks for reaching out. If I understand correctly, your current shipping rates aren’t aligned with what you’d like to display to your customers, right?

    Please know that the free version of our USPS Live Rates plugin calculates based on the cart weight and the shipping destination.

    If you’d like to use both weight and volume to shipping calculations, please upgrade to our USPS Live Rates PRO. Please know that we can’t answer questions regarding our paid plugins on this forum. Therefore, if you’d like to know more, please reach us via our contact form at octolize.com.

    I’m marking this topic as resolved for now. If you’d like to ask about anything else regarding the free plugin – please open a new thread.?

    Kind regards,

    Piotrek

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