Adding screenshot to ticket causes 414

  • Resolved nirzach

    (@nirzach)


    1 year, 1 month ago

    After adding a screenshot to a ticket the image isn’t shown. Instead a placeholder is shown and an error 414 (Request URI too long) is thrown.

    Is that a known problem?

    • This topic was modified 1 year, 1 month ago by nirzach.
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  • Plugin Support Milind Ighe

    (@miliighe)

    Hello @nirzach ,

    Thanks for Contacting us. We need to debug this issue on your site.

    Please create a ticket on our Support portal.

    Thank you.

    Plugin Support Milind Ighe

    (@miliighe)

    Hello there,

    We did not heard back from you regarding the topic you raised. Please let us know if you need assistance.

    Otherwise, the topic will be marked as resolved.

    Thank you.

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