• Resolved anilkjaiswal

    (@anilkjaiswal)


    No Revert , No Support, No Refunds

    I purchased QSM Pro Bundle that is of $199. After purchasing it I found that all themes are excluded on this package. Later when I start using it, for each
    feature they asked to download a plugin. It makes my work more difficult. When I start using it after downloaded thousands of plugins you guys start posting google ads on my website without even prior notice or any permission. I try to reach your support but didn’t receive any revert from you. Then I send the refund email, again I doesn’t receive any revert from your support. I feel very exhausted. Refund my money and stop posting google ads from my website.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Dear Anil,

    I apologize for any inconvenience you may have experienced. It is clear that there has been some confusion that has led to your dissatisfaction.

    Please be assured that such instances are rare, and the QSM typically operates smoothly for the majority of users.

    I would like to clarify that our support team is not available on weekends, which is why you did not receive a response during that time. However, I can confirm that we have received your ticket request, and one of our dedicated support team members is actively addressing your issue.

    Rest assured, you will receive a prompt response to your ticket.

    In regard to the installation of add-ons, each one serves a distinct functionality, necessitating separate plugin installations.

    Should you have any further comments, concerns, or suggestions, please do not hesitate to share them with us. We are committed to rectifying the situation and providing you with the service you deserve if you choose to give us another opportunity.

    Best regards,
    Sumit

    That is concerning! You write a answer with no content. Yes it is worrysome this guy receives ads and has these technical issues! Please answer: How to can google ads be removed? And how to get a refund?

    Hi,

    I would like to use a quiz for lead generation.

    I simply would like to ask a question, with two simple buttons. Then the following question depends on the previous one.
    And, at the end people should be able to enter the email and phone number, and then send to an external thank you page.

    Example.
    https://ohorona-rivne.com.ua/

    However, the example does not make it possible to embed it into another wordpress site.

    Mainwhile, once people entered their answers, I would like to send the answers and details to an excell sheet.

    Question: Is the above possible and can this be done in the free plan of what is the price for it?

    p.s. does the plugin come with any unapproved advertisement on my page?

    Dear @wilcoandjazmin1985 ,

    Hope you are doing well.

    This fourm is only for the free version of the plugin only.

    Regarding the refund related queries I request you to please submit your issue on our official support channel.

    The requirements you shared are possible with the pro version of the QSM only.

    As per forum guidelines

    For support of commercial themes or plugins, go to the official support channel.
    In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations. Doing this will provide the developer with the income they need to make WordPress awesome.
    Forum volunteers are also not given access to commercial products, so they would not know why a commercial theme or plugin is not working properly.

    Ultimately, the vendors are responsible for supporting their commercial product.
    If you are a vendor and observe someone asking questions about your paid plugin or theme, please direct them towards your own support resources.

    Regards,
    sumit

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Stop your Google Ads from my Website, and Refund my money’ is closed to new replies.