• Resolved albertmart

    (@albertmart)


    hello there. when i activate your plugin it ruins single product page elements. here is some info maybe would be helpful:

    PHP version 8.1

    theme: Woodmart

    ***i have deactivated your plugin temporarily ’till we find a solution

    please help me solve it because i need your helpful plugin

    thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Marin Matosevic

    (@marinmatosevic)

    Hi,

    We’d love to help you out. It’s essential to pinpoint the exact issue. Could you please describe what’s happening with the page? Is it a problem with the Chart, Lowest Price, or Price Alerts module?

    To get a better understanding, a screenshot would be super helpful. You know what they say, a picture is worth a thousand words! ??

    Our plugin is designed and rigorously tested to work seamlessly with the Woodmart theme and is compatible with PHP versions up to 8.2. So, if you’re experiencing any hiccups, it’s possible that there might be a compatibility issue with other plugins you have installed. Don’t worry, we’ll figure this out together!

    Thread Starter albertmart

    (@albertmart)

    hello sorry for the delay. i love your plugin.

    i deactivated all the plugins and only these plugins were active: Woocommerce, Elementor free, and pro

    and the problem was exactly from your plugin

    here is the screenshot before:

    https://snipboard.io/yoADUG.jpg

    an after:

    https://snipboard.io/fZ2AFP.jpg

    Thank you. looking forward to your answer??

    Plugin Author Marin Matosevic

    (@marinmatosevic)

    In your Chart settings, could you please specify which position you’ve currently selected: “After product meta” or “After product summary”?

    If you haven’t already, it might be worth trying both options to see if one of them resolves the issue you’re encountering.

    Thread Starter albertmart

    (@albertmart)

    thanks for your great following up.

    the problem is solved. i think there is problem with my theme.

    there is no problem in both places, “After product meta” and “After product summary”

    but now it does not appear in the single product page.

    Plugin Author Marin Matosevic

    (@marinmatosevic)

    Great to hear that! ??

    From what I can tell, everything seems to be running ok. The Lowest Price module is doing its thing by displaying the lowest price over the past 30 days. I’ve checked this product page.

    As for the Chart, it might not be visible because there haven’t been enough price changes. To check it out, you can run a quick test. Just tweak the price a few times for a test product, and that should make the chart pop up. For more detailed information, you can refer to our documentation.

    Thread Starter albertmart

    (@albertmart)

    ok thanks. i have tried with changing prices more than 4 times for the product you sent its link. but still nothing. i’ll give it a try again with another product and will inform about the result.

    thanks for your great support

Viewing 6 replies - 1 through 6 (of 6 total)
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