Does not work, cannot add number…

  • Resolved Marko

    (@markmy)


    1 year, 5 months ago

    This plugin seemed very promising and great that pro version is also availabe. I was recommended to add WA button for more sales! ?? However I cannot even start using this plugin… If I try to add phone number I cannot fill the field it is all greyed / disabled… Even country code does not work (default is correct however). Only some shadow appears if I click these fields. See the screenshot. Please help… I need to inactivate this plugin until I have a working solution to this bug.

    https://pasteboard.co/RLsKntB6tDqh.png

    Regards
    Marko

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bhvreddy

    (@bhvreddy)

    Hi,

    Thank you so much for the message

    Is it possible to disable the Initl input library and test?

    ‘Click to Chat’ -> ‘Other settings’ -> ‘Debug, Troubleshoot’ -> ‘WhatsApp number not saving’ Please check the ‘Disable Initl input library’ and save changes.

    Fixing this issue got delayed. As admin site settings, unable to identify the issue. And not able to replicate the issue on our development sites to fix it.

    We will much focus on this and sooner will fix this issue.

    Have a nice day!

    Thread Starter Marko

    (@markmy)

    Thanks so much! That solved the issue! ??

    • This reply was modified 1 year, 5 months ago by Marko.
Viewing 2 replies - 1 through 2 (of 2 total)
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