Infinite Spinning

  • Paid licence + eventon ticket licence

    All was working last week when we launch our website… Nothing is working today, infinite spinning when trying to add a ticket to woocommerce cart

    • This topic was modified 1 year, 5 months ago by daivernon.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Ashan Perera

    (@ashanjay)

    I am glad to hear it was working great for your launch. Something must have happened for it to stop working. Have you raised a ticket about this? if so kindly share the link to it.

    Thread Starter daivernon

    (@daivernon)

    Yes you got a internal ticket for this.

    Matter was about your translation module : in french we use ‘ character in our sentence, and this was in conflict with javascript code ‘SELECT IN’

    HTML output is escaped but seems that JS code using translation not escape it everywhere

    Edit : the french character is overwrite by wordpress forum, but i’m talking about single quote in my reply

    • This reply was modified 1 year, 5 months ago by daivernon. Reason: single quote precision
    Thread Starter daivernon

    (@daivernon)

    I am not enough good a javascript to know if this kind of error could allow a injection or not. but as using single quote in the translated specific term, that has an effect on the code, so keep an eye on it

    Plugin Author Ashan Perera

    (@ashanjay)

    Would you mind kindly sharing a screenshot of the translations that causing the issue. Also the link to the ticket at helpdesk if you could kindly. Merci Beaucoup!

    • This reply was modified 1 year, 4 months ago by Ashan Perera.
    Thread Starter daivernon

    (@daivernon)

    Helpdesk Ashanjay.com : ticket Ticket #327032
    Translation that causing the issue :
    ‘Ticket could not be added to cart, try again later!’
    Screenshot : https://www.dropbox.com/scl/fi/hyh8ugn49h8vf09u6cbbg/event_on.jpg?rlkey=3n01xclvymv63r1gsff2bpmz8&dl=0
    Javascript error (t4) :
    Uncaught TypeError: Cannot use ‘in’ operator to search for ‘Ticket added to cart successfully!’ in {“t1″:”Ajout\u00e9 au panier”,”t2″:”Panier”,”t3″:”Commander”,”t4″:”Le billet n\
    at a.fn.evotx_show_msg (tx_wc_tickets.min.js:1:8554)
    at Object.success (tx_wc_tickets.min.js:1:7055)
    at c (jquery.min.js:2:25266)
    at Object.fireWith as resolveWith
    at l (jquery.min.js:2:77721)
    at XMLHttpRequest. (jquery.min.js:2:80204)

    Plugin Author Ashan Perera

    (@ashanjay)

    Super thank you very much for sharing this info!! The ticket seems to be closed on Sept 19, 2023, I reopened it!

    In the meantime here is the patch fix to resolve this issue.

    We will release an official update with this fix in next version. We also much appreciate if you could kindly revisit your review as we are just starting out on www.remarpro.com and reviews helps us a lot to establish a base here to continue supporting EventON in the future. ??

Viewing 6 replies - 1 through 6 (of 6 total)
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