When enable free trial it displays price as 0/month

If enable signup fee it’s

€0.00?/ Month

and 5 Days free trial

and?€1.00?Sign up fee

Yes, its the plugin functionality. If you are enabling trial, then it will charge 0 for first checkout. From second recurring checkout onwards, it will charge.

@dependencyinjection

Sure I understand it costs 0 on the first checkout, but it displays the price per month as 0/m, which is confusing.

Can it still charge 0 on checkout but display the correct price per month in the cart?

Hey @dependencyinjection @shyamzin

Is your query resolved or we need to help you in this?

Thank you

Hi! I need help with it.

It’s OK the price in Checkout is 0 (or 1$ initial fee), but I want it to display price per month in the cart, because €0.00 / Month seems wrong and doesn’t reflect the subscription price

Please see the screens:

https://prnt.sc/Wwb0U-bg7wdV

https://prnt.sc/sKgqWHSBq5cI

Same issue on the small cart: https://prnt.sc/TqK8gt9jc_7a

However on the product’s page it’s displaying correctly

Hello,

It is showing correctly because you have not set the value of “Initial Signup fee($)” for your subscription product in terms of free trial interval, we suggest kindly check our plugin document for more better understanding

And still, if you have any confusion you can connect through our support

Thank you

Hello! I’m sorry but this didn’t work.

I checked the documentation and there’s nothing there why the month price cost is showing as zero. Can you show me, if you know where it is, please?

I tried to add a sign up fee, but it is not what I’m looking for https://prnt.sc/pWQ7p_OyN4ea

The issue is not with the checkout price, but with the displayed price per month in the cart. When enable free trial, price per month is displayed as zero. While it should show the monthly cost.

It should be ‘$0 now, $97 per month after 5 days’.
Not ‘$0 now, $0 per month after 5 days’ like it is now. Because it’s not $0 per month after 5 days, but $97 per month.
Do you understand the issue?

The customer should understand the sum they should pay per month.
If enable the trial, looking in the cart you can’t say how much you should pay https://prnt.sc/sKgqWHSBq5cI

That’s the issue ??

Hey,

Okay so on the cart page you are specially facing an issue with a cart of showing $0, this can be some conflict with another plugin, because it generally does not happen in most of the case

We need to check the concern from our end so please connect with us on support so we can help you further

Thank you

Hi! I tried it on the empty WP installation with only WooCommerce and Subscriptions plugin, and the issue still exists. The support said the developer will try on monday

Hey,

We will check today and update you soon, please response on same email connection, we will help you

Thank you!

I am facing the exact same issue, any update please?
@wpswings

• This reply was modified 1 year, 2 months ago by zeinahmoualla.

Hey @zeinahmoualla

Please connect with our support team we will resolve this for you also

Thank you

@zeinahmoualla for me they said they may fix it in the upcoming updates, or I can pay for the custom code for that ??