Overlays Ruined my site

check all of the pages. its doing it all over my website now….

Hi @karterley,

We are extremely sorry about the inconvenience caused. Anyways, we are investigating the issue you have faced and working on a quick fix so that you won’t have to make the changes in all your pages.

I would recommend you to rollback to the previous version of Essential Blocks to get your site to the previous state by downloading the v4.2.2 version from this link

You can check out this screenshot for further reference. Afterwards, please upload this plugin and replace the current version of Essential Blocks on your site. Everything should be working fine hopefully.

Please let me know how it goes, I will get back to you after we are done investigating from our end and hopefully we will fix it ASAP.

Thank you for your patience.

Hi @karterley

I hope you’re well. Apologies for the inconvenience. Could you please apply the following CSS and inform me of the results?

.eb-parent-wrapper.eb-parent-eb-wrapper-h8btfb4 {
z-index: 9999;
}

I’m looking forward to your response.
Have a great day!

that fixed it ty

but now on https://ksrinvest.com/transform/ its showing a big white box under the first option and not under the second option. When inspecting you see the white spot is the second section showing up on the first part as a big white blank, how do i remove that?

Hi @karterley

Apologies for the issue. We’ve identified and fixed it with the latest version, and a new version will be released soon. Kindly grant us a bit more time. I’ll provide you with another update shortly.

Thank you!

Hi @karterley

I wanted to inform you that we have released a new version of the plugin which includes the necessary fix. I kindly request you update the plugin version 4.2.5 and test it.
I would greatly appreciate it if you could provide me with your feedback on how it performs after the update.

Looking forward to hearing from you soon.
Have a wonderful day!

everything else is fixed but there is a huge white block on the transform page at the bottom that is from the second section.

I updated everything as needed.

and now when I open the keyboard on mobile it the footer doesn’t disappear anymore. it just stays on the screen due to the zindex now

Hi @karterley

I apologize for the issue. To resolve the white block problem, please use the following CSS. We’ll also address it with a new plugin release as soon as possible.

.wp-block-essential-blocks-row.inactive, .wp-block-essential-blocks-wrapper.inactive {
    overflow: hidden;
}

Regarding the mobile keyboard issue, could you provide more details or even share a screencast if possible? This will help me better understand the problem.

I’m awaiting your response. Thank you!

Hi @karterley

How are you doing today? So, has your issue been resolved? Can you please let us know? If you need further assistance, we will surely help you out.

Thank you.

Hi @karterley

I hope this message finds you well. I wanted to follow up on a previous support request that you submitted. I understand that the thread was marked as resolved due to a lack of activity, but I wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.

Before opening a new request, however, I kindly request that you take a moment to read through this post. It may contain the answers to your questions or provide you with a solution to your issue. If you still require assistance after reading this post, please do not hesitate to reopen the thread or submit a new request.

Thank you for your attention to this matter.
I look forward to hearing from you soon.