FB Like dissapeared

Hi @thegooddealshop , thank you for your message!

Our team will be investigating the issue and we will provide you further feedback on this thread. In the meanwhile, please feel free to let us know if we can provide you any further assistance. Thank you!

Thanks. Any news?

Hi @thegooddealshop ,

Could you kindly check if you’re using the latest version of our plugin?

If you are, then the issue should be specific to your site. In that case, could we kindly request a direct access to your site to check it further? You can provide a temporary access credential to your site (please don’t post it here) as an email to help (at) ultimatelysocial (dot) com and we will take a look.

Thank you!

Hello, I sent you the access yesterday. Did you get it? There are more buttons missing, like Whatsapp and RSS as well. The plugin is at the latest version

@thegooddealshop Facebook has recently restricted the Facebook Like feature for certain users unless certain conditions are met, please have a look at https://developers.facebook.com/docs/plugins/. Can that be the explanation for why the Like button doesn’t show for you?

Regarding Whatsapp and RSS icons – these are not available in the original/rectangle buttons format. Please select a different placement option e.g. “floating over your pages” in Q3 in the plugin for those icons to show.

Hello. The issue was COMPLIANZ plugin. I fixed it. BUT, the icons are overlaping now. Can you help me solve this? looks awful

https://paste.pics/c8047699aecb083ba911f0f2a062c382

And now I had to deactivate it momentarily, the plugin is slowing the site with this query: https://paste.pics/b4ed02e03e905adac1bcf3b5e05cb7b6

how to fix this? and the styling?

Please open a new thread @thegooddealshop (one issue per thread).