Different behavior depending on login status

  • Resolved Blue2 GmbH

    (@blue2shop)


    1 year, 6 months ago

    Hello,
    we have the problem that the existing slider of our website looks for new visitors (who are not logged in) different than intended .
    The individual slides are displayed below for users who are not logged in.
    After logging in, the slider will be displayed one after the other (as it is set)
    Unfortunately I can’t find any reason for this behavior.
    Can you help me please?

    Kind regards,
    Johannes

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Robert

    (@robertnextendweb)

    Hi @blue2shop!

    The problem on your website is caused by Ionos Performance plugin. The way you can know this is, that if you add any parameter to your url:
    https://shop.bluezwei.at/?1
    Ionos Performance won’t load, and you can see how the slider is fine there.

    So you should turn off Ionos Performance plugin and that should solve this problem. Or you could also try to contact its developers and ask them to resolve the error they create.

    Thread Starter Blue2 GmbH

    (@blue2shop)

    Hello Robert,
    many thanks for that really fast response, that saved my day ??

    Best regards,
    Johannes

Viewing 2 replies - 1 through 2 (of 2 total)
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