No posts loading anymore. Instagram API Error #0

  • Resolved tilr

    (@tilr)


    1 year, 2 months ago

    I have the same issue as described in this thread, but since this is marked “resolved”, I have to start a new one.

    Spotlight cannot load new instagram posts anymore.?The error message in spotlight (after clicking update posts):

    The Instagram API responded with an error: Error #0 [Unknown]: Client error: GET https://graph.instagram.com/17841409212530205/media?access_token=/<s>AccesstokenRemovedForReadability</s>&fields=id,username,timestamp,caption,media_type,media_url,permalink,video_title,children%7Bid,%20media_url,%20media_type,%20permalink,%20thumbnail_url%7D,thumbnail_url&limit=50 resulted in a 400 Bad Request response: Sorry, this content isn't available right now

    Before, it used to work for more than 1 year without problems.

    Plugin version 1.6.3. I already followed the suggestions described here, but issue remains.

    In instagram’s app permission setting Spotlight appears correctly.

    I pasted the access token (found in spotlight account info) in Meta’s Access Token Debugger?(link). Response: “Invalid OAuth access token – Cannot parse access token”. Does this explain anything?

    Another hint: When I try to reconnect the account, an identical second account is created which is also no able to fetch posts.

Viewing 1 replies (of 1 total)
  • Plugin Support Hendra Setiawan

    (@hendcorp)

    Hi @tilr

    The error message “Invalid OAuth access token” indicates that there is something wrong with your current access token.

    Have you tried re-connecting your Instagram using access token as explained here?

Viewing 1 replies (of 1 total)
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