Gallery doesn’t work anymore

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Juan Coronel

    (@juaancmendez)

    Hello there,
    we hope you’re doing well!

    I just tested the functionality of the plugin in my installation and it works correctly.

    I recommend you perform the following tests to see if there may be any conflicts with your theme/plugins:

    • Switch to a default WordPress theme like 2023.
    • Leave only WooCommerce assets and our plugin.
    • Activate your plugins in batches until you find the one that generates the conflict.

    If you don’t want to run these tests on your live site, you can easily create a test site with the free WP Staging plugin.

    Let us know any news, please.

    Best regards.

    Thread Starter simonbequiet

    (@simonbequiet)

    Hello Juan,

    Switching to the default theme doesn’t fix the issue.
    The conflict seems to be with WooCommerce Product Add-ons.
    As soon as I enable it, the gallery breaks.

    Let me know if you need anything else.

    Best regards,
    Simon

    Plugin Support Juan Coronel

    (@juaancmendez)

    Hello Simon,

    Unfortunately, our plugin does not have integration with that plugin, so you can check with their support if there is any possibility to remove the file/code that generates the conflict with ours.

    Let us know any news.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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