Superfluous Read more link with short testimonials

Hello @vivalis,

Thanks for reaching out to us!

Unfortunately, this is a bug. Our development team is aware of this issue and we will fix it in a future update. Apologies for the trouble!

Warm regards,

Beatrice.

This is still a bug in version 3.1.9.

The superfluous Read More link also replaces some of the testimonial text and when you click it, nothing happens, the Read more just stays there. It’s a pretty bad bug.

Only solution is to roll back to 3.1.7.

Hello @acurran,

Our devlopment team is still working on this issue. I can let you know when the update which has a fix for this issue is released if you want to.

Warmly,

Beatrice.

Why is this marked as resolved? This bug is still present in your latest release 3.1.11. The last 4 releases have this bug.

See: https://imgur.com/aX0e5GZ

Yes, it still doesn′t work correctly as acurran say.

I have Version 3.1.11?too.

• This reply was modified 11 months, 3 weeks ago by alinobb.

Any update on this issue?

I am also seeing the same problem with 3.1.11, with everything else at latest versions. It’s making the testimonials look very unprofessional.

Can you at least recommend a workaround until it’s resolved?

Thanks

I have the same issue on a client’s website. Any updates on that issue?

I am facing the same issue. Definitely not resolved.

still not solved unfortunately

Hey everyone,

Since the plugin developers have decided not to fix this, a temporary solution to fix this bug is to use JavaScript/jQuery to dynamically count the words and hide the “Read more” link if the content is 55 words or fewer. Here’s how you can do it in a WordPress child theme.

1. Create the js directory:

In your child theme directory, create a directory named js if it doesn’t already exist.

2. Create the custom.js file:

In the js directory of your child theme, create a file named custom.js and add the following JavaScript code:

jQuery(document).ready(function($) {
    $('.wpmtst-testimonial-content').each(function() {
        var contentText = $(this).text();
        var wordCount = contentText.split(/\s+/).length;

        if (wordCount <= 50) {
            $(this).find('.readmore-toggle').hide();
        }
    });
});

3. Enqueue child theme’s custom JavaScript file

Edit functions.php in your child theme, add the following code to enqueue your custom JavaScript file:

function custom_scripts() {
    wp_enqueue_script( 'custom-js', get_stylesheet_directory_uri() . '/js/custom.js', array('jquery'), null, true );
}
add_action( 'wp_enqueue_scripts', 'custom_scripts' );

4. Clear Existing Cache

Clear any caching that might be in place to ensure the latest version of your files is loaded.

5. Check if the script is loaded:

Inspect your site’s HTML source to ensure custom.js is being included.

Conclusion:

By following these steps, your custom JavaScript file will be correctly enqueued and executed, hiding the “Read more” link for testimonials with 50 words or fewer.

Thanks so much @akojif

I have applied your code and can confirm that it’s working.

There are still a few testimonials where the text is truncated without a Read more link, others with truncated text where there is a Read more link, but clicking on it doesn’t do anything and others where there is a Read more link that doesn’t need to be there as all of the text is displayed. But they are the exception – looks like the problem testimonials mostly have a similar character count of slightly more than the cutoff.

However, this could be a caching issue (the site doesn’t have a caching plugin and I’ve put Cloudflare into development mode, so I don’t think so), and that may clear up over time, but as is now it’s working so much better than it was before, so I thank you very much for your time and sharing your code here.

• This reply was modified 4 months, 1 week ago by chillstarr.

@chillstarr You are welcome! Regarding the issue you are experiencing, I think it can be easily fixed from the plugin’s dashboard by tweaking the settings. I’d have loved to explain how to do it, but I don’t know what your current settings look like.

Hi @akojif

Are these the settings that could be causing it?

Doesn’t look like image pasting is going to work. Here’s what I have in the Fields section of Strong Testimonials settings:

Dropdown: [automatic excerpt]
Dropdown: [custom length] the first [75] words

Add a Read more link to Dropdown: [expand content in place]

Dropdown: [with an ellipsis]

with link text to read more [Read more]

and link text to read less [enter a phrase]

Show html content is unchecked

I probably was trying different settings while I was trying to get this to work originally and not sure what they were on by default.

Any help would be great!

• This reply was modified 4 months, 1 week ago by chillstarr.