Analytics with wrong sales
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Hello
Suddenly our analytics in WooCommerce are wrong. First the number was much too low and then I went to -> WooCommerce -> Status -> Tools -> and Cleares Analytics Cache.
But now the sales are too high! It shows a total sales of 16’242.42 and net sales of 15’084.21. But when I count all the orders it’s in realitity a total sales of 13’582.67. Also with the plugin Export Order Items it is 13’582.67.
What to do?The page I need help with: [log in to see the link]
Viewing 4 replies - 1 through 4 (of 4 total)
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Hi @julasiae7 ,
Thanks for reaching out!
I understand that there are inconsistencies being displayed in the WooCommerce Analytical data, is this correct?
Can you please do the following, in this same order, and see if this resolves the issue:
- Navigate to?Analytics?→?Settings, scroll down to?Date type?, and select?Date Created?on the dropdown:
- Navigate to WooCommerce → Status → Tools, and click on Clear Analytics Cache
- Import Historical Data
Let us know how this goes!
Viewing 4 replies - 1 through 4 (of 4 total)
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