Products not displaying in FB shop

  • Resolved autumnamoore

    (@autumnamoore)


    1 year, 3 months ago

    Hi, I really hope someone can give me some help here. I have no idea what I’m doing wrong, going around in circles and losing my mind! I was able to connect Pixel etc, and on the WooCommerce side, I’ve got 4.7k products synced – great! But my shop on the Facebook end – empty. ARGH. I cannot figure this out and hate all the gobblygook documentation that just goes round in circles. Pls someone provide some clear guidance here ??

    The page I need help with: [log in to see the link]

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  • Hi @autumnamoore,

    I’d like to assure you that you’re not in this alone, we’re here to help.

    I took a look at the link you shared and could see products on your Facebook Shop on my end. Here’s a screenshot: https://d.pr/i/bQtrBa

    Is what’s in the screenshot different from what you’re seeing?

    If you need further assistance, please share a screenshot to help us see what you’re describing. Additionally, share your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Download for support” (after you scroll down a bit)”. Once done, please upload it to https://quickforget.com and share the link here (Please extend the expiry time)

    Hi @autumnamoore,

    I noticed you marked the issue as resolved – it seems you’ve got it sorted.

    Could you please share your findings? There’s another report of the issue and I’m hoping you found something that might be helpful. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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