home page of the plugin does not load

Viewing 1 replies (of 1 total)
  • Saif

    (@babylon1999)

    Hello @ricardomoreira2015,

    Thank you for reaching out!

    Could you please attach a copy of your site’s System Status report? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.

    Also, kindly check if there are any fatal or plugin-related error logs. These logs could be extremely beneficial in helping us understand the issue better. :?)

    Here’s a quick guide on how to do that:

    • Go to WooCommerce > Status > Logs.
    • In the upper right corner, you’ll find a drop-down menu.
    • Search for the keywords “fatal” and “Google”.
    • This should display the relevant logs we’re looking for. If you find any, please select each log one by one and click view.
    • You can then copy & paste them here, or use a text-sharing app like GitHub?Gist?or Pastebin.


    Link to image: https://d.pr/i/Rhd6La

    Look forward to hearing back from you.

Viewing 1 replies (of 1 total)
  • The topic ‘home page of the plugin does not load’ is closed to new replies.

Tags